✉CONTACT · REAL PEOPLE

Write to us. A person answers.

Questions, a parcel that went sideways, a carrier we should add, a platform you'd like plugged in — one form, read by people, answered in Danish or English.

SUPPORT · EVERY DAY UNTIL 21:00
BEFORE YOU WRITE

Three things that make us faster.

🔖The order referenceIt's in the email with your label. With it we can see the parcel, the carrier and the payment straight away.
📍What you expected, what happened"Label says home delivery, parcel went to a shop" beats "it's wrong". A photo of the label helps too.
❓Check the help page first?Printing, pay later, customs and cancellation are all answered on the help page. If it's there, you'll have the answer in ten seconds.
NO ROBOTS ON THIS END

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